Graduate - IT Support Engineer - Level 1

About us

We’re proud to be Great Place to Work-Certified™️2025 for 3 years running. We have also been named a Global Winner of the 2024 Gallup Exceptional Workplace Award.

We’re growing, not slowing, here at Macquarie Technology Group because we’re passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Services are hardworking, results and success-focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.

We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid

The Opportunity

Join our dynamic IT Infrastructure and Service Desk Team as an IT Support Engineer - Level 1. In this pivotal role, you will deliver exceptional support to our internal users of approximately 600 staff while assisting with a wide range of corporate systems. As a hosting-led company, we pride ourselves on utilizing modern technologies.

This is a full-time role working in a hybrid environment - 4 days in our Sydney CBD office and 1 day working from home.

We are looking for a self-driven Graduate to build a long term career in IT with us.

You'll have the chance to grow and build a long-term career at Macquarie Technology Group. You will embark on a two-year program designed to guide you through various career pathways in cybersecurity, networking, or infrastructure.

We are seeking a passionate Support Engineer who genuinely cares about providing great customer service, thrives on daily interactions with users, and is committed to resolving technical issues. You will take ownership of support requests and provide timely updates to ensure a seamless user experience.

This position is perfect for an early-career IT professional who is tech-driven and eager to exceed customer expectations.

If this excites you,  apply now , we'd love to hear from you!