Head of Service Delivery
About us
We’re growing, not slowing, here at Macquarie Technology Group because we’re passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Government are hardworking, results and success focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.
We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid
We require security clearance for this role, you must be an Australian citizen
to be eligible to obtain a security clearance.
The Opportunity
Macquarie Government is a division of Macquarie Technology Group, specialising in providing secure, sovereign cloud and cybersecurity services tailored to protecting Australian government agencies and Australians. We offer a comprehensive suite of services designed to meet the stringent security and compliance requirements of federal and state government entities.
As the Head of Service Delivery, you will be part of our high-performing operations team. We are focused on exceeding our customers’ expectations in terms of security, uptime, scalability, expert engineering knowledge, and superior customer service.
The Operations team is the backbone of service delivery for our government customers. We are responsible for delivering, monitoring, maintaining, and optimising the infrastructure and services that support mission-critical government functions. Our focus is on security, reliability and rapid response, Macquarie making sure systems are available, issues are resolved quickly, and compliance standards are always met.
We keep things running smoothly so agencies can focus on their mission.
In this role, you will be accountable for managing our active project portfolio with a strong focus on accelerating revenue and benefit realisation. You will also provide leadership to guide and develop the team, ensuring we deliver the best outcomes for our customers.
If this excites you, apply now,
we'd love to hear from you!